This assessment tool will tell you what you need to know.
Want to truly assess and understand the level of commitment your CEO has to customer experience management? What about your entire C-suite? This assessment will help you identify where additional commitment may be required from your executive team to successfully institutionalize and operationalize Customer Experience Management at your company.
By completing this quick assessment, you will be able to determine the commitment level of your CEO and C-suite across ten specific dimensions of customer experience management. You’ll be able to answer questions like the following:
- Is your C-suite philosophically committed to establishing the enterprise mindset and operating model required to deliver a superior customer experience?
- Is your C-suite fully committed to taking the specific actions that are required to activate changes and improvements in the customer experience?
Take the CEO Commitment to Customer Experience Assessment now.