Rediscover your story and accelerate business growth in 2015.

In the book “The UnStoppables: Tapping Your Entrepreneurial Power,” author Bill Schley writes, “The core of any business, the original heart and soul that first allowed you to succeed with customers, never really changes for companies that stay vibrant and relevant, no matter how big they get. Inside that billion-dollar corporation, the value equation you first discovered is just as simple — and most important, it needs to be, if you want to keep going and growing. The selling proposition that made them choose to buy from you — the values, the dream, the reason the market needed you — is the foundation of it all.”

The challenge billion-dollar corporations face with connecting back to the original value equation is that the corporate message has become lost amongst the masses. The original promise to customers has become inconsistent and fragmented.

As few as 27 percent of CMOs are confident their teams are on message. And with as much as 70 percent of brand perception being driven by employees, the disparity between the number of employees who are on message and the high percentage of brand perception being driven by employees the customer experience disconnect becomes immediately obvious. If employees are not delivering a consistent message, customers become confused as they travel throughout the customer journey, and your bottom line is negatively impacted.

Now more than ever, CMOs must demonstrate how marketing positively impacts the bottom line. By developing a clear, compelling and consistent corporate message and infusing that message throughout the customer experience via organizational change programs, sales enablement initiatives, content development and brand integration, you can truly accelerate business growth.

CMOs … 2015 is the year to rediscover the original heart, soul, story and promise that inspired the founding of your company from the very beginning. This is the year to ensure that story is told consistently both inside and outside of your organization.

Discover the single thing you must do to achieve a higher return on every sales and marketing investment you make in the new year here.

By | 2016-09-15T09:04:59+00:00 December 31, 2014|Categories: Accelerate Business Growth|

About the Author:

With more than 25 years experience building collaborative relationships with executive teams, Jim brings a wealth of knowledge to every client engagement. O’Gara has spent thousands of hours formulating winning go-to-market strategies and stories for dozens of Fortune 100 companies and hundreds of high-growth businesses. O’Gara’s expertise in go-to-market strategy development, customer research, corporate messaging and positioning, customer experience management as well as customer-centric culture development has earned him the respect of executives around the world. Over the years, his ability to breakdown business, marketing and customer experience challenges in complex industries (such as healthcare, technology and professional services) has been invaluable to CEOs and CMOs at a number of leading companies. Jim is an active member of the Forbes Communications Council and his thought leadership often appears on Forbes.com.