Best of 2016: Culture and the Customer Experience
James O'Gara2016-12-20T07:40:26-06:00We close out the year with four articles that explain how leading CMOs and CXOs are creating winning corporate cultures. Why Culture Doesn’t Really Eat Strategy for Breakfast Peter Drucker famously said, “Culture eats strategy for breakfast.” Well, that’s not really true. Culture is intrinsically connected to your strategy. And story. It’s the very manifestation of [...]