Customer-centric content begins with a content strategy.

By | 2016-08-26T08:48:26+00:00 January 28, 2015|Categories: Content Development|Tags: |

We live in the age of the customer, and yet, according to recent research, most B2B companies are falling short on delivering the experiences customers want. Customers are more educated, more proactive and more autonomous throughout the buying cycle than ever before. Companies can no longer rely exclusively on SEO tactics and attractive websites to [...]

OnMessage Debuts New Executive Luncheon Series

By | 2016-07-26T13:33:16+00:00 January 21, 2015|Categories: News|

Dallas, Texas (January 21, 2015) — OnMessage, a Dallas-based messaging infusion company, will host a monthly luncheon and networking event for senior level marketing, customer experience and business executives in the Dallas/Fort Worth area, beginning in February. The Marketing-Driven Customer Experience Executive Luncheon Series will debut on Tuesday, February 10 at the Gleneagles Country Club [...]

Why Corporate Messaging is the Foundation of a Successful Customer Experience Strategy.

By | 2016-12-06T16:34:20+00:00 January 21, 2015|Categories: Customer Experience|

According to Oracle’s 2014 “Global Insights on Succeeding in the Customer Experience,” 93 percent of business executives claim that improving the customer experience is a top three priority for 2015 and 97 percent believe improving their customer experience is critical for success. These are notable statistics given that today, only 37 percent of businesses have a [...]

Eliminate market confusion with messaging infusion.

By | 2016-11-14T15:19:54+00:00 January 7, 2015|Categories: Messaging Infusion|

Walk the halls of your office and ask 10 employees to tell you the value your business offers customers. Most likely you will hear 10 different answers. Now ask your senior leadership the same question. You will likely hear numerous answers that relate more to that person’s role in the business than the value your [...]